In the event of manufacturer defect, we commit to a free repair or remake of any garment purchased from our service. Repairs can be completed by submitting a request with images of the defect to firstname.lastname@example.org and upon agreement and approval shipped to us to complete repairs. This service is limited to 14 days after confirmation of delivery of your order.
*Sizing issues on behalf of the customer do not constitute a manufacturer defect and we highly encourage all of our customers to review our sizing information and measurement guides thoroughly before making their purchase.
In the event that the sizing, style, or fabric is selected mistakenly, we are more than willing to help in any way we can to ensure your satisfaction with our service. Please contact us at email@example.com, and we will work with you toward a solution in any way possible. We can also be contacted via text or call at 407-205-2382.
Our clothing is designed to be form fitting and our sizing system factors this in to any standard size selected. If you are unsure of your size, please contact us for guidance. Many of our items are available for custom tailoring at the time of the order and guaranteed fit is only offered with a post purchase sizing consultation via video chat with our designer. This is a free service we offer on purchase of $100 USD or more and any custom sizing provided by a video consultation is guaranteed by us.